You should know what your technology support will cost before the work begins. IT Handyman offers straightforward pricing without confusing service plans or surprise fees.
On-Site IT Support
$85 On-Site Service Call — First Hour Included
Includes travel within the standard service area.
Additional Time
Additional time is billed at $35 for each additional 30 minutes.
On-site support may include computer setup and troubleshooting, Wi-Fi and networking assistance, printers and other devices, email and account setup, technology guidance, and 3D printer setup or troubleshooting.
Remote Support
$39 for the First 30 Minutes
Additional time is billed at $35 for each additional 30 minutes.
Remote support is a convenient option for software problems, email assistance, account setup, computer questions, slicer settings, and many 3D printing issues.
3D-Printer Tune-Up & Maintenance
Starting at $85
Includes general cleaning, lubrication, inspection, calibration, and firmware and slicer review. A short verification print may be performed when appropriate. Extended testing, troubleshooting, replacement parts, and unusually extensive repairs are billed separately or quoted in advance.
Small-Business Projects & Ongoing Support
Network installations, equipment deployments, computer and printer rollouts, Microsoft 365 setup, websites, preventive maintenance, and other multi-hour business projects are quoted in advance. Ongoing support and maintenance arrangements are also available.
Payment
Payment is due when service is completed. Credit cards, debit cards, Apple Pay, Google Pay, and other contactless payments are accepted securely through Stripe.
Remote appointments may require payment before the session begins. Established business customers may be invoiced by prior arrangement.
Parts, equipment, software, subscriptions, and other purchased materials are not included in the service price. Any additional costs will be discussed and approved before purchase.
Standard service area includes Columbus and nearby Central Ohio communities. Any additional travel charge will be discussed before scheduling.